Virtual receptionist is a great idea that has helped many companies lower their business expense. Investments in virtual call-takers have been quite effective, and businesses have reaped great rewards. But to apply this virtual approach in almost every business function can do more harm than good.

Keeping the quality of a business operation high is the top priority of entrepreneurs. Any dip in quality and you risk losing your existing customer base to the competition. Just as important as it is to keep up the good work in your core product/service, it is equally crucial to maintain a high level in […]

The business scene of today is riddled with competition. The fact that many companies are trading in same commodities/services has put the power right in the hands of customers. They have the option to choose from a number of offerings. And, they are liable to change their supplier at the first glimpse of incompetence.