Our Telecom Billing and OSS solution delivers results by leveraging robust methodologies, accelerators and tools. We offer custom-made solutions for the telecom industry.
For every telecom company, billing and OSS systems are inevitable portion of their processes. Billing accounts for overall income of a firm which helps in evaluating profitability of services.
There is regular addition of new telecom services in the market which modifies the customer base and creates a stringent competition. It is the comprehensible and flexible telecom billing software which helps in managing this tough competitive scenario.
At Vcall2customer, we offer telecom billing solutions which support different business models including postpaid, prepaid, ETC model and hybrid models.
The company understands that different telecom firms have different functioning associated with billing process, inventory management and customer care. We design the billing and OSS system which suits the working of your company. We also make sure that your customers experience maximum transparency in terms of billing process.
The company also possesses a specialized system which supports telecom companies in screening the non-eligible and duplicate customers related to lifeline companies. This system checks the identity of the customer by using date of birth and social security number.
Other than these services, the company offers multiple other solutions for telecom industry like contact center services, IVR development and data analytics. We cover multiple aspects of your business so that you can focus on core areas related to your telecom services.
Therefore, you can also reach the acme of success by utilizing the potential of our telecom billing system.
Available 24x7 to assist your business, according to your time zone.
CISCO powered global delivery centers utilizing 100% IP based network
Well defined escalation procedures
Internationally practiced quality control and quality assurance strategies